Accessability

    Accessability

    At Gröna Lund, we aim for the amusement park to be accessible to everyone. That’s why we’re continuously working to give guests with disabilities the best possible experience.

    Useful information for guests with disabilities

    Gröna Lund is an action-packed park with something for everyone. The park has a few places where there are uneven surfaces that make it difficult to enter rides and restaurants or move between the park’s Lilla Området (the Small Area) and Stora Området (the Large Area). However, there are plenty of other rides, activities and other attractions nearby that are easily accessible to everyone.

    How do I move between the two areas inside Gröna Lund with a wheelchair or stroller?

    The easiest way is to use our two entrances, Huvudentrén (Main Entrance) and Tyrolerentrén (Tyrol Entrance) rather than the Spanska Trappan steps that link the two areas of Gröna Lund Stora and Lilla Området (the Large Area and Small Area). Speak to our entrance staff. They’ll be happy to help you.

    Public transport

    Public transport services to and from the park stop just a stone’s throw from the Main Entrance. The stops are raised and have wheelchair access. There are points near the park entrance where special transport services can drop off and pick up guests with disabilities

    Admission and ticket purchase

    Guests with disabilities pay the normal admission price. Personal attendants or assistants of guests with disabilities have free admission, and must bring certification with them. Personal attendants and assistants must be at least 16 years of age. Personal attendants and assistants will be directed to the Ticket Centre for entry and information on how to optimise the visit.

    Personal attendants/assistants do not need to pre-book their visit to the park, but other guests must buy their tickets in advance from our website.

    Getting between Stora and Lilla området (the Large Area and Small Area)

    If you want to go between Lilla and Stora området (the Small Area and the Large Area) at Gröna Lund or avoid stairs, ask our staff at the Main Entrance. Speak to our entrance staff. They’ll be happy to help you.

    Rides

    Guests with disabilities pay the normal price.

    Guests with special needs who cannot use our ordinary queuing lanes can enter through the exit at most of our rides. After showing your certification, you’ll receive a stamp at the Ticket Centre which you can show at the rides. For our Jetpass rides, guests with special needs should use the Jetpass entrance (you can pick up 10 Jetpass at the Ticket Centre to use on our Jetpass rides). Read more about Jet pass.

    The certificate should include your name, phone number and a brief description of your special needs, as well as the signature, name and contact details of a person who is familiar with your challenges. We accept certification from healthcare professionals, schools and, if applicable, assistance companies (e.g. doctor, nurse, therapist, counsellor, personal assistant, special needs teacher, school head, primary healthcare centre, school nurse, etc.). Persons under 18 must also be accompanied by an adult (aged 18 or older) in order to get the stamp.

    Wheelchair users should access rides via the ride’s exit or via a lift. Guests with physical disabilities who have difficulty getting into and out of a ride may remain on the ride until it starts up again (for a maximum of three consecutive times). The guest’s personal attendant/assistant should help the guest get into and out of the ride. For more information about our different rides, contact Guest Service at the Main Entrance or the Ticket Centre.

    Assistance with rides

    Personal attendants/assistants of guests with physical disabilities have free admission and must bring certification. If the disabled guest needs assistance on the ride, the attendant/assistant may ride with them free of charge. In this case, the attendant/assistant will get their hand stamped at the Guest Service/Ticket Centre. Personal attendants/assistants must be at least 16 years of age.

    Concerts on Lilla Scen (Small Stage)

    For concerts on Lilla Scen (the Small Stage), there are five places reserved at Classic Café for guests with wheelchairs. Concert-goers who use a wheelchair may bring up to two personal attendants/assistants with them. For concert-goers with invisible disabilities, there are also three reserved spaces in Classic Café’s outdoor seating area.

    The spaces must be booked in advance via Gröna Lund’s Booking Service, +46-10 708 70 00, at least three days before each concert. The tickets should be picked up at Guest Service no later than 19.00 on the day of the concert, and certification must be shown. If the guest wants to attend more concerts, Guest Service can register the guest so that they do not need to bring certification every time.

    The ticket provides entry to a reserved area outside Classic Café next to the stage. The ticket should be worn and kept visible throughout the concert so that the staff can clearly see who is entitled to stand inside the barrier.

    Concerts on Stora Scen (the Main Stage)

    At concerts on Stora Scen (the Main Stage), there is a wheelchair-accessible stand with 18 spaces for wheelchair users. These spaces should be pre-booked at least three days before the concert by calling Gröna Lund’s Booking Service on +46-10 708 70 00.

    You can pick up your ticket for the wheelchair-accessible stand at Gröna Lund’s Ticket Centre on the day of the concert (please note that you also need to have an admission ticket to Gröna Lund or a Gröna Kortet). Concert-goers who use a wheelchair may bring up to two personal attendants/assistants with them.

    Tickets for the wheelchair-accessible stand can be picked up on the day of the concert from the time the Ticket Centre opens until 17:00. Between 17:00 and 19:00, these tickets can be picked up at the guest entrance in Lilla Allmänna Gränd.

    Any tickets for the wheelchair-accessible stand that have not been picked up by 19:00 will cease to be valid. If you arrive before 17:00, please enter via the Tyrol Entrance. If you arrive after 17:00, please enter via the guest entrance in Lilla Allmänna Gränd.

    Make sure to arrive at the wheelchair-accessible stand in good time, as it can be difficult to get through the crowd at certain concerts.

    Invisible disabilities

    At concerts on Stora Scen (the Main Stage), there are also 8 spaces reserved for guests with invisible disabilities on the platform of Eclipse. Concert-goers with invisible disabilities may bring one personal attendant/assistant with them.

    The spaces must be booked in advance via Gröna Lund’s Booking Service, +46-10 708 70 00, at least three days before each concert. The tickets must be picked up at Guest Service no later than 19:00 on the day of the concert, and certification must be shown (please note that you also need a Ticket to Ride for Gröna Lund). If the guest wants to attend more concerts, Guest Service can register the guest so that they do not need to bring certification every time.

    The ticket should be displayed at the exit of Eclipse, and should then be kept visible throughout the concert so that the staff on the platform of Eclipse can clearly see who is entitled to stand inside the barrier. At Eclipse, there are five folding chairs available for guests with invisible disabilities (we generally do not offer seated places due to space limitations). Personal attendants/assistants must remain standing up.

    Restaurants

    For wheelchair users, we especially recommend the Kaskad restaurant next to the House of Nightmares or Classic Café behind Lilla Scen (the Small Stage). All our restaurants offer lactose-free, gluten-free and vegetarian options. If you have other allergies or intolerances, or if you need help reading the menu or having your food served, staff nearby will be happy to help you.

    Restrooms

    Restrooms for wheelchair users can be found at:

    Stora Området (the Large Area)

    By Spanska Trappan (the steps that connect our small area with our large area) To the right of Stora Scen (the Main Stage) Opposite the Jetline roller coaster

    Lilla området (the Small Area)

    By Tuff-Tuff Tåget By the ticket office at the Main Entrance Behind Lilla Scen (the Small Stage)/Dansbanan (dance venue)

    Peace and quiet

    If you need a quiet break, there are several places in the park where you can recharge your batteries during your visit. We recommend the Classic Café in Lilla området (the Small Area).

    Questions?

    If you have any questions or need help with anything, you are always welcome to call or email us. You can also speak to our entrance staff or Guest Service by the Main Entrance.

    More about accessability